Information you provide to us
We collect certain information about you when you provide it directly to us in order to use our Service. We only obtain information necessary to provide you with our Service. We are not in the business of selling information to third parties for profiling or targeting.
As an email & social client available solely for Slack and Microsoft Teams, the core functionality of our Service is based on connecting your Platform’s team(s), also called workspace, to email and/or social account(s). Without such access, we are unable to provide you with our Service.
Platform account: When you add our Service to your team, your name and email address as well as your team’s name and domain will be provided to us. We use the Platform’s direct messages between you and our bot for announcements (e.g. new feature, survey, promotional offer) and your email address for onboarding purposes, but all our communications come with an link to unsubscribe. The only exceptions are communications about a major change of billing or terms, and important security announcements.
Email/social account(s): In order to receive, send and manage messages from the Platform, we require you to connect your email (IMAP/SMTP server details or OAuth for Gmail, Office 365, Outlook.com) and/or social (OAuth for Facebook, Twitter) account(s). The only option to use our Service without providing third-party credentials is to forward emails to a @mailclark.ai address.