Set up an inbox in Slack in 5 steps

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1

Add MailClark to your Slack team

 

2

Invite MailClark to your preferred channel

From the channel click on the settings gear on the top of your Slack window, select ‘Invite team members to join...’, then choose MailClark from your list of team members.

Or you can use Slack’s invite command—type /invite @mailclark #channel-name

Invite MailClark to a Slack channel
3

Send a test email to Slack

Once invited, MailClark automatically creates an email for your channel in the format channel@team.mailclark.ai (you can change it later on).

Test this address by sending an email there from your usual email account (e.g. Gmail). It will appear in your Slack channel.

Send a test email to Slack
4

Hit ‘Reply’

For testing purposes, click on ‘Reply (here)’ to answer directly in the channel where you’ve received the email.

‘Reply (new channel)’ allows you to organize concurrent conversations with different senders in their own channels. We believe it is easier to understand the progression of the conversation by going into a channel which only includes messages to and from a certain sender (or senders) than scanning through all received emails.

MailClark reply button
5

Type & send your reply

Whether you’ve created a new channel or not, now type a reply to yourself. MailClark will wait a few seconds, to see if you’re done typing, then give you a preview of your email. Hit ‘Send email’—your reply will appear in your email account.

Send an email from Slack

Bravo!

You’re now sending and receiving emails in Slack!

  • To change the channel’s settings (e.g. use your own email address), type @mailclark settings and click on the ‘edit settings’ link.
  • Check out MailClark’s Help Center to learn how to make the most of our email bot (use cases, pro tips & more).