Work in Slack with clients / colleagues who only use email

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Even though you understand the advantages of Slack, maybe your colleagues or clients can’t be bothered to change their ways. With MailClark you can have a Slack channel with any combination of Slack and email users, where Slack messages are sent out as emails in a conversation, and emails are received as Slack messages.

1

Add MailClark to your Slack team

 

2

Create an inbox in your preferred channel

MailClark sends you a welcome Direct Message. Use the menu to choose the channel where to create an inbox.

Alternatively, you can directly invite MailClark to the channel.

Create an inbox in Slack
3

Switch to the ‘Email group’ option

In the channel, press the ‘Email’ button—MailClark automatically creates an email for your channel in the format channel@team.mailclark.ai (you can change it later on).

Type @mailclark settings and click the ‘edit settings’ link to open the Settings window in your browser. Then, click ‘Show options’ and turn ‘Email group’ on.

Switch to the ‘Email group’ option
4

Add your email address as email member

Still in the Settings window, type your usual email address (e.g. you@gmail.com) in the ‘Email members’ field. Save the settings.

Back in Slack, type a message—anything, it’s just a test. After a few seconds to see if you’re done typing, MailClark will give you a preview of your email—hit ‘Send email’.

MailClark will ask you whether to start the auto send, find out more.

Add your email address as member
5

Reply

Go to your email account and reply to the test email you’ve just received. Your reply will appear in your Slack channel.

Reply to the group emails

Bravo!

Your email group is ready. Now type @mailclark settings again to add the real email members: your clients or colleagues.