Get started with MailClark

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43 articles

Getting started with MailClark for Slack

If you just added MailClark to your Slack (or if you plan to do so), click here!

6 articles by 2 authors

Getting started with MailClark for MS Teams

If you just added MailClark to your Teams (or if you plan to do so), click here!

6 articles by 2 authors

Connect an email account

Collectively manage your emails from Slack or Microsoft Teams

14 articles by 2 authors

Connect your social media accounts

Facebook, Twitter, Live chat: Centralize all your communications

9 articles by 1 author

Create a forwarding email address with MailClark

Create a forwarding email address to receive alerts and notifications

2 articles by 1 author

Invite email guests to your channels

For Slack users only

4 articles by 2 authors

How do assignments work?

When connecting a shared inbox in Slack or Teams, each Email, Facebook or Twitter conversation has an Assignee (i.e a person in charge of the conversation). New conversations arrive unassigned: as lo…

Updated 11 months ago by Floriane

Shared/individual inboxes, Easy forwarding, Email guests—which use case choose?

MailClark caters for different use cases: - Shared inbox: To collectively manage and reply to emails, Facebook and Twitter messages directly from a Slack/Teams channel. Typically used by support, or…

Updated 5 days ago by Floriane