Billing

10 articles

How do I view my invoices or manage my subscription?

Go to mailclark.ai/settings and click the Billing tab at the top. From the billing portal, you'll have the ability to access your account details, update your credit card and download your invoices.…

Updated 1 month ago by Antoine Lefeuvre

Can I pay annually?

You sure can! Our pricing comes with both a Monthly plan and a Yearly Plan. Monthly Plan : $7 per activer user , per month; paid monthly Yearly Plan: $5 per activer user , per month; paid yearly To u…

Updated 2 weeks ago by Floriane

What payment options do I have?

To upgrade to a Premium Plan and use MailClark without limits, you have two options: Pay by credit card: . It’s the most common payment method. Dollars or euros, just enter your credit card informati…

Updated 2 weeks ago by Floriane

I’ve just added a new connector, how will that be billed?

Our pricing is based on how many users are actively using MailClark, no matter how many accounts you've connected to your workspace.  Which means that adding a new connector has no impact on your subscription!

Updated 1 month ago by Antoine Lefeuvre

Do you offer discount to non profit organizations?

Yes. If your organization has been approved for the Slack for Nonprofits program, we’d be happy to offer your team the Premium Plan free of charge. In return, we kindly ask you to add a link to mailclark.ai on your website.

Updated 1 month ago by Antoine Lefeuvre

MailClark Fair Billing Policy

MailClark comes with a per-active-user pricing. Because no one who can predict who is going to actually use MailClark along the way? That's why we've opted for a Fair Billing Policy , to make sure yo…

Updated 2 weeks ago by Floriane

What is an active user?

Our pricing is based on how many users are really using MailClark. Users become active when: - They send/reply a message from Slack or Teams - They are assigned to a message - They assign a colleague…

Updated 6 days ago by Floriane

What are the limits of MailClark Free Plan?

When adding MailClark for the first time, we let you try the Premium plan of MailClark free of charge for a month. After the one-month free trial, you'll have the choice between paying for the Premiu…

Updated 2 weeks ago by Floriane

How much will I pay with the new pricing

During the first month, nothing! Do you remember? The first month we gave you for free! $5 per active user per month, billed annually OR $7 per active user per month, billed monthly.. To know how man…

Updated 2 weeks ago by Floriane

What happens when a user becomes active or inactive?

What happens when users become active? If new users become active partway through the billing cycle, we’ll only charge for the cost of the time used. We’ll keep track of this for you, and bill you at…

Updated 2 weeks ago by Floriane