Common questions

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34 articles

General questions

3 articles by 1 author

Self-Resolution for MS Teams

Use this Self-diagnostic tool to find the answer to your question or fix an issue by yourself

19 articles by 2 authors

Privacy, Security & Admin Settings

9 articles by 2 authors

What is the Reply Score technology ?

The Reply Score is a machine learning technology which allow Mailclark to identify the emails that require a reply (e.g. inquiry from a client) , from the ones that only need to be read (e.g. Newslet…

Updated 5 months ago by Floriane

How to identify the active and inactive user?

Let me present you how you can identify the active and inactive users. Check out below to see the main points which decide on how the active user becomes inactive and other way around. Our pricing is…

Updated 5 months ago by Aga Marchewka

How to limit the number of active users?

Thanks to our Fair Billing Policy , you are sure that you will never pay for the inactive users! You will be charged only for the active users. But would you like to know how to be in even better con…

Updated 5 months ago by Aga Marchewka