I understand MailClark but I don't know how to start

Updated 2 years ago by Floriane

MailClark might be the perfect tool to resolve a specific need you or you company have? Let's try it out then to confirm that is is what you're looking for!

  1. First, let's add MailClark to your Microsoft Teams
    Some of you have reported that they couldn't find MailClark in the Microsoft Store. If you're experiencing the same thing, here how to proceed.
  2. Choose your use case
    You'd be asked to choose between 3 differents use cases:
    1. Click "Shared Inbox" if you want to connect an existing account (Email, Twitter,Facebook) that you want to manage collectively within Teams. This setup comes with the option to assign a message to your colleagues. 
    2. Click "Individual Inbox" if you need to connect your own account to a channel in Teams. We suggest you to connect it to a private team to make sure your messages remain private. 
    3. Easy Forwarding is great if you only want to forward emails (alerts, notifications, newletters…) to Teams. We'll provide you a dedicated email address. 
  3. You're ready to improve your messages management with MailClark!

To make the best of MailClark, have a look to some best practices/tips you can use.

We hope this article helped you. If it doesn't, or if you still have questions, contact our team!

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