How to move to MailClark 2.0?

Updated 3 weeks ago by Floriane

If you haven't installed MailClark yet:
- Add MailClark to your Slack 
- or to your Microsoft Teams.
You'll be using MailClark 2.0 automatically 🤩

For MailClark users, MailClark 2.0's launch is a 2-steps process:

  1. The Switch Early period: decide when it is the best time for you to switch to MailClark 2.0. When you are ready, simply go to https://mailclark.ai/settings/v2.0, click the "Switch to MailClark 2.0" button and follow the instructions.

  1. The General Availability (once we have decided the exact day, we'll inform you on the release calendar): at this date, all MailClark accounts will be automaticaly switched to MailClark 2.0, following these rules:
  • By default, your connected accounts will be converted as "Shared inbox"
  • For "mailclark.ai" email addresses, if no replies seem to be sent from Slack/Teams, we'll save them on the "easy forwarding" mode.

You'll have a chance to change these automatic setup from your settings page.

Not sure to understand what's different with MailClark 2.0? Check "What should I expect from the new MailClark?"


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