How to create a new email address, with a custom domain?

Updated 1 year ago by Floriane

At the moment, this option is available for Slack users only.

You might want to create a new email address in Slack, using your own domain. Here is how to do so:

  1. Go to and click “Connect a new account” . (First,add MailClark to Slack if you haven't done it yet)
  2. You’ll be asked to select a Use Case: Choose “Easy Forwarding”
  3. Go back to and click on the newly created email address in the list of your connected accounts, to display the options attached.
  4. Click "use your domain (DNS setup required)" and follow the instructions
  5. If needed, change the use case (to have the possibility to reply the messages, to Assign them…)

How did we do?

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