Questions & Answers about our pricing

Updated 3 years ago by Aga Marchewka

MailClark pricing is based on the users actively using MailClark. We call it MailClark Fair Billing Policy.

  • I'd like to try MailClark for free before subscribing to a paid plan

We offer 14 days free of charge of Premium plan to all our new users to let them test MailClark. No credit card required. During those two weeks free of charge, you can add as many accounts as needed! Use this trial to compare the different configurations and decide which ones fit your needs the best.

  • How many email or social accounts can I connect with MailClark?

As many as needed: 1, 5 or 50 accounts. Connected accounts are unlimited. You'll pay the same. The only thing that matters is how many users are actively using MailClark.

  • I don't understand the meaning of an active user.

A MailClark active user is a member of your team/workspace who has interacted with an email, Facebook or Twitter message in a shared or individual inbox during the past 15 days. Read more.

  • What happens when a user becomes active or inactive?​

According to our Fair Billing Policy, we adapt your subscription when a user becomes active/inactive so you are paying only for the real activity on your account.

  • I am worried I will go over my budget when using MailClark. Is there a way to limit the activity on my account?

Yes, you can limit the number of active users by setting up MailClark in a private channel (Slack) or private team (MS Teams) as explained here.

  • What payment options do I have?

Credit Card or SEPA Direct debit? Make your choice!

  • How do I view my invoices or manage my subscription?

Just go to where you'll find the billing tab. In this section, you can manage your subscription, download the invoices, etc.

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