How to receive and reply Twitter Direct Messages

Updated 11 months ago by Floriane

By default, the Twitter integration allows you to receive and answer Twitter Direct Messages and Tweets you're mentioned in, and to Send new tweets from the channel.

If you're interested in receiving (and replying if needed) Twitter DMs only: 

  1. Connect your Twitter account if you haven't done it yet.
  2. Go to your settings page and click "Edit" next to your Twitter account. 
  3. In the options, select "Receive Direct Messages only". 

You're done! 
From now, every DM you'll receive in Twitter is posted in the channel, from where you can answer it.

Please, note that DMs sent to a group of Twitter accounts won't be posted in Slack/Teams since the Twitter API doesn’t give us the information related to “group DM”.

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