More details about Connected Accounts

Updated 4 months ago by Floriane

When using MailClark, you'll often see the expression Connected Account (also called "connector" or "Adapter") and you might wondering:
What does it mean exactly? 

In the MailClark World, a connected account is an external communications account connected to a channel in Slack or Microsoft Teams. It can be:
- an existing email account (it can be a a Gmail/Gsuite account, an O365/Exchange account, or any other email provider)
- a new email address provided by MailClark.
- a Facebook page
- a Twitter account
- a Google Group (Slack only)
- an Email Group (Slack only)

Let's have an example:  

In your Slack or Teams workspace, you've connected:

1. your personal email address ( to a private channel (#jane-emails) 
2. your support team inbox ( to a public channel (#external)
3. the Twitter account of your company (#external)
4. your company's Facebook page (#external)
5. the Facebook page of the non-profit organization you volunteer for (#nonprofit) 
6. an email group you've created for a group project (Project ABC) to a dedicated channel (#project-abc) 
7. your personal Twitter account (#jane-twitter) 

=> You have added 7 connected accounts to your workspace.

Go to to access the list of all the accounts  already added to your workspace.

How did we do?