Facebook error: Platform Access Disabled

Updated 3 weeks ago by Floriane

You might have tried to connect a Facebook page to Slack lately and got this error message:

Platform Access Disabled: Access temporarily disabled due to changes to the Facebook Platform


Facebook just announced they're reviewing their platform to make it safer for user's data. That means you cannot connect new bots (i.e MailClark) to Messenger at the moment. 

If you already have connected MailClark to your page, this won't change anything for you. 
If you haven't yet, thank you in advance for your patience and feel free to contact our support team so we can let you know once this issue is resolved. 


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