Q&A about the Live-chat adapter

Updated 9 months ago by Floriane

Can I see if the message was sent from my Facebook Page or from the live-chat on the website?

You sure can! When you receive a Facebook message, we add the information (website) for messages sent via the live-chat.

The live-chat I use is not the one provided by Messenger. Can I connect this one too?

At the moment, we only allow users to connect the Messenger plug-in, not others live-chat tools.

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