How to create a channel dedicated to a specific sender?

Updated 5 months ago by Floriane

You might want to create a dedicated channel for a specific sender(s) ( e.g. #co-jane-doe stemming from #contact) so your conversations won't be lost in the crowd of other messages from different people. 

You can do so, by clicking Move to a new channel in the All actions menu under emails:

Once the new channel is created, you can rename it so it will be easier to find. 


If you can't access this option, ask your admin to authorize it by activating Enable ‘Move to new channel’  action in the Settings Interface


The MailClark’s definition of admins is: the champion (i.e. the user who installed the bot) + the Slack admins. Contact our support team to change this.

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