GDPR at MailClark

What is GDPR?

The General Data Protection Regulation is the new European law governing the use and handling of personal data.
It has three primary objectives:

  • To standardize European data protection regulations;
  • To give citizens control over how their personal data is used;
  • To make sure that companies are aware of their responsibilities regarding personal data.

MailClark GDPR compliance

As a MailClark user, the GDPR gives you new rights and better access to your data. Please contact Alban Derrien, our Data Protection Officer at email us for any question or request.

  • Right to be informed
    We are committed to notifying our users of any attack, breach of confidentiality, leak or data theft.
  • Right of access
    We are transparent about our use and collection of data, please read our privacy policy for the details. Feel free to contact our DPO to access any of your data.
  • Right to rectification
    Sign in to mailclark.ai/settings to rectify your information (User, Workspace and Billing sections). Alternatively, you can send a rectification request to our DPO.
  • Right to erasure
    We delete your data within 14 days after you uninstall MailClark from Slack or MS Teams. We only keep invoices as required by law.
  • Right to portability
    We will provide you with an export of your data upon request to our DPO.
  • Right to object
    All our communications (e.g. newsletter, product announcement) come with a link to unsubscribe.

Data Processing Agreement

We offer data processing agreements for our customers that operate in the EU. Our DPA offers contractual terms that meet GDPR requirements and that reflect our data privacy and security commitments to our clients. Please contact our DPO for a sample or signed copy (contact details above).

To ensure no inconsistent or additional terms are imposed on us beyond that reflected in our standard DPA, we don’t sign customers’ DPAs. Also, we don’t make individual changes to our DPA since any modifications to the standard DPA would require legal counsel which is prohibitive for our small team.