How to track customer journeys in Slack
At MailClark, we believe that the key for an efficient customer support is to centralize all informations. Here’s how we set up our Slack workspaces to achieve that.
Read the post — Mar 6, 2018
At MailClark, we believe that the key for an efficient customer support is to centralize all informations. Here’s how we set up our Slack workspaces to achieve that.
Read the post — Mar 6, 2018
The Facebook Messenger customer chat plugin works with MailClark: here’s how to get started.
Read the post — Feb 27, 2018
Just like you, we avoid long and complicated setup processes. That’s why it only takes an email address and a password to connect an email account to Slack via MailClark. That’s it.
Read the post — Feb 12, 2018
We make it easy to sync your Gmail account with two-way syncing, a feature that will improve email communication inside Slack.
Read the post — Feb 2, 2018
The new MailClark integrations menu makes it easier and faster to sync all of your communication to Slack.
Read the post — Jan 23, 2018
Direct debit is now available for MailClark customers in Europe!
Read the post — Dec 22, 2017
Get your MailClark questions answered and more workflows to optimize your email integration with Slack.
Read the post — Nov 20, 2017
The MailClark team launches Slack threads integration, talks future of work with Stewart Butterfield, and bolsters support for the French tech community at Web Summit 2017.
Read the post — Nov 10, 2017
Your inbox in Slack just got better: MailClark is now using Slack threads to keep your conversations organized. Thanks to this new feature, Slack + MailClark is now the perfect app for shared inboxes. Threaded conversations are available for all our integrations: Email, Twitter & Facebook.
Read the post — Sep 21, 2017
After a first round of $350k in January 2016, the French startup MailClark just announced that it has raised $900k in a second round led by Kreaxi, with participation from existing investors IT Translation as well as private and public funds.
Read the post — Sep 13, 2017
Today we’re launching MailClark for Microsoft Teams, the new chat-based workspace in Office 365. Our engineers have worked closely with Microsoft to launch a fully integrated bot and we’re proud to be among the first apps available in Teams.
Read the post — May 11, 2017
Have you ever tried to contact a company through its Facebook page and never received an answer? Or as a company, do you often keep customers waiting just because you read their messages too late? With Facebook for Slack by MailClark, this will no longer happen!
Read the post — Apr 13, 2017
Slack just announced the release of a new feature which will facilitate the entire users’ workflow: Message Menus. We’ve got the chance to discover this feature before its official release so that our engineers spent the last weeks working to build an integration for Message Menus and… Tadaaa! Here is the new version of MailClark!
Read the post — Apr 11, 2017
We are thrilled to launch our latest feature: Twitter for Slack. You can now go further with MailClark and reply to mentions & DMs without leaving Slack.
Read the post — Jan 18, 2017
Engineers, IT technicians, plumbers, HVAC specialists, train conductors, logistics pros and people in dozens of other industries share a common woe: that their greatest work is unnoticeable.
Read the post — Dec 16, 2016
From November 7th to 10th, over 51 000 CEOs, founders, startups, investors and political leaders will meet in Lisbon at Europe’s largest technology conference: the Web Summit 2016. We at MailClark wouldn’t miss this huge tech event!
Read the post — Nov 3, 2016
Today, Thursday October 27th, is the big day! MailClark out of beta means two things: the launch of our pricing, and the release of long-awaited new features.
Read the post — Oct 27, 2016
October is off to a great start for MailClark! Good news #1—Our email bot got featured in Slack App Directory. Good news #2—MailClark is now used daily by over 1000 Slack teams.
Read the post — Oct 9, 2016
It’s good to be part of the Slack ecosystem. Our bot MailClark is among 600 third-party apps that work on Slack. I like to say we get all the benefits of a flea on the back of an elephant; the beast moves, eats, or grows, and so do we.
Read the post — Oct 2, 2016
“Get me a human being!” We’ve all said it—probably shouted it—into a phone at some point. As soon as someone realized that most consumer calls to businesses are trivial, we all had to face the frustration of dealing with slow-talking, pre-recorded prompts, asking endless irrelevant questions in attempt to satisfy us before talking to a wage-earning employee. We’re rarely satisfied.
Read the post — Sep 26, 2016
We’ve heard your requests for simplicity and are happy to announce some major updates to MailClark. You no longer have to choose between modes, all channels by default will be in an updated version of the former Front Mode, which we believe captures the best of all three old modes.
Read the post — Jul 29, 2016
Have you ever heard of “The Naked Man”? It’s the infamous “move” for convincing others to sleep with you by getting completely naked, as coined by Barney Stinson of How I Met Your Mother, that “works two out of three times”. We at MailClark don’t agree with the culture of pressuring people into sleeping with us, but we do believe in the pursuit of scientific experimentation and the accepting of challenges.
Read the post — Jul 12, 2016
You’re hard at work, typing furiously, coffee dripping down your chin, so busy you have to schedule your blinks; the last thing you want to do is switch between the convenience of Slack and the bulkiness of email as you communicate with team members and clients. Luckily, you’re well-connected into the tech world—seeking out every app, bot and integration that can improve your efficiency—and have installed MailClark.
Read the post — Jun 13, 2016
Ready to create a Slack bot, but not-so-ready to code a Real-Time Messaging app? Wondering how you’re going to maintain a bot across hundreds of teams? The MailClark has the solution: We’ve open sourced Bot2Hook which turns Slack bots’ RTM events into webhooks.
Read the post — May 3, 2016
Yes that’s right. You’ve read it correctly. Not only are Slack and email getting married, but this marriage which may seem to be against nature will even be a happy one. Here is the story which will change your day-to-day work life, by the instigator of this union, MailClark.
Read the post — Apr 4, 2016